Refund Policy

Last updated 18 October 2026

Short version: ask within 7 days of a charge and we refund it. Cancel any time; you keep access until the end of the period you paid for.

Charges

Trakili charges $4 a month or $37 a year (40 DH or 370 DH for members in Morocco), through Stripe, only after you choose a plan.

If you see a charge you think came from Trakili and you didn’t expect it, email support@trakili.com and we will look into it.

New members get 14 days free, so they can try Trakili before paying anything. It needs no card.

When the free days end, you can still see your data, but you can’t add progress or edit goals until you subscribe.

Refunds: ask by email to support@trakili.com within 7 days of a charge.
Cancelling: you keep access until the end of the period you paid for. After that it works like the end of the trial: you can still see your data, but you can’t add progress until you subscribe again. Your data is kept.
A refund goes back to the card you paid with, through Stripe. Your bank may take a few days to show it.

Email support@trakili.com from the address on your Trakili account, with the date and amount of the payment.

This policy covers Trakili only. Handel Education courses have their own terms on handeleducation.com.

Nothing here takes away rights you have by law.